Moonrise Festival has been the talk of the town ever since reports of extortion, sexual harassment and theft flooded the event\’s Facebok page leading to a massive expose from Magnetic Magazine. The scary stories from fans reveal that parts of the Moonrise security were asking attendees entering the festival to, \”Give me $40 or give me what you are hiding.\” Additionally, these misguided security guards were pocketing drugs and engaging in excessive pat downs. One female fan reported, \”The same guard also grabbed my pants and my underwear, pulled them back, looked down at my genitals, put my pants back, asked what I was hiding – I had nothing on me and I told him that – and then he proceeds to pull my pants and underwear back again and look at my genitals.\”
Treating fans, paying customers like this is downright appalling and soon after this story got enough traction the folks at Moonrise Festival made a long Facebook post expressing their heart-break. Check out the post below but the real question is: how is Moonrise Festival going to ensure this never happens again?
We are aware of the reports coming in about members of specific security teams on site acting in an unprofessional manner that would be considered unfair to our patrons and unfair to the event. We are taking these reports very seriously. We ask that anyone who had any issue with security personnel on site please contact us immediately at [email protected] with full details, including a description of the individual, what they were wearing, where the issue took place, and what happened. We have already begun an investigation with the management running each of the security teams on site. We will be addressing these issues as a whole internally and on a personal case-by-case basis with our fans.
This is not something we will be taking lightly; we spend countless hours on our security planning for this event in an effort to create a safe and comfortable environment for our fan base. We added additional management from our team to oversee the security and prevent these issues. Throughout the weekend we had management staff working to remove individuals from our security team who acted in a manner that was unprofessional. We are heartbroken to hear that our patrons were treated in a way that was less than acceptable by our standards.
Please contact us immediately so we can resolve these issues for this past event and future events – [email protected]
Sincerely,
The Moonrise Team
